FAQ

Q1. Do you offer a product return guarantee?

Yes, we have a 7-day return policy. If your product arrives damaged or not as described, you can request a return or exchange within 3 days of delivery.

Q2. How long does delivery take?

We aim to ship orders quickly. Delivery typically takes 3–5 business days within the UK. International orders may take a little longer.

Q3. Are your perfumes authentic?

Absolutely! We only sell 100% genuine and high-quality fragrances sourced from trusted suppliers. Every product is checked for authenticity before shipping.

Q4. What payment methods do you accept?

We accept all major debit/credit cards, PayPal, and secure online payment methods, ensuring a safe checkout experience.

Q5. How is my order packaged?

All perfumes are carefully packed in secure, damage-proof packaging to ensure they arrive in perfect condition.